A Systematic Literature Review on the CSR-Organizational Performance Nexus: Gaps in the Current Literature

Abstract

The purpose of this study was to present a systematic literature review to identify the significant research gaps in the literature related to the studies of corporate social responsibility on an organization's performance in the last five years (2019-2023). The objective was to provide researchers and practitioners with reliable evidence of the gaps in the literature that require their urgent attention in the 21st century. The study used a systematic review of the literature contained in two databases, namely Google Scholar and Semantic Scholar. The study shows that an increasing number of studies have examined the relationship between corporate social responsibility (CSR) and organizational performance. However, most of these studies are limited to specific industries and countries. Given the importance of understanding the relationship between CSR and performance in today's dynamic environment, more research is needed to provide a thorough understanding of the relationship between CSR and organizational performance. To this end, this study has made recommendations regarding the gaps in this area of research that need to be investigated immediately. Researchers can conduct similar or even different studies to identify research gaps in the future using the steps, methodology, and analysis provided in this study, which is another significant contribution.