The strategy and the evolution of benchmarking methodology: the case of Rank Xerox-Fuji

Abstract

The paper examines the benchmarking strategy of Rank Xerox- Fuji. Based on the past studies, we develop a specific detailed research questions: 1) What are the main innovation factors of the benchmarking strategy of Rank Xerox Fuji? ; 2) What is its specificity of benchmarking and the evolution for improving the performance during the time? The main aim of this study is to fill this gap of knowledge by analysing this interesting case. The paper offers a unique description of a successful strategy implementation of benchmarking in Rank Xerox-Fuji for improving the performances in the long time.