How to measure the Corporate Social Responsibility? Benchmarking the International Standard and Rating

Angelo Riva - University of Milan (Italy) and ODCEC, Luciano Pilotti - University of Milan

Abstract


There is international increasing attention to Corporate Social Sustainability. This study aims to analyze the main CSR standards and ratings and the process of measurement. It also seeks to identify the critical success factors for CRS strategy. Field research was conducted with quantitative and qualitative methodology is used. The results describe benchmarking the best international standards and initiatives. The study gives a new practical framework for the measurement and rating of Corporate Social Responsibility rating.

Keywords


benchmarking, corporate social responsibility, esg, rating, strategy, standards, control

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DOI: http://dx.doi.org/10.13132/2038-5498/14.4.1075-1105

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Registered by the Cancelleria del Tribunale di Pavia N. 685/2007 R.S.P. – electronic ISSN 2038-5498

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