Strategy and management in not-for profit organizations: a comparison of excellent organizations: MSF and OSF

Abstract

The goal of this research is to figure out how to create an effective excellence strategy in not-for-profit organizations. The study employs both quantitative and qualitative methods. This study examines MSF (Medicines San Frontier) and OSF (Opera San Francesco dei Poveri) Milano. Both service organizations help people who have medical problems or are in difficult situations. The findings describe important critical success factors for implementing an excellent strategy.